Catalyst Journal
Writing on operating intelligence
Page 3 of 6
Operating Intelligence
Process Documentation: Capture the Work People Actually Do
Useful process documentation records the real path through work, including the judgement, exceptions and handoffs that polished procedures often miss.
23 September 2026
Operating Intelligence
Client Onboarding Software for Accountants: 2026 Guide
Choose and configure client onboarding software for accountants across identity, authority, terms, documents, reminders and exception review.
22 September 2026
Operating Intelligence
Who is actually looking after AI in your business?
The responsible person for AI in a business needs to choose the right opportunities, making information usable, managing risk and measure results
22 September 2026
Operating Intelligence
Business Process Consultant: What They Fix and When You Need One
A useful business process consultant traces recurring delays and rework to their causes, redesigns the work with the people who do it, and leaves behind durable ownership.
21 September 2026
Operating Intelligence
Business Exit Planning: Remove Founder Dependency Before You Sell
A buyer cannot acquire the founder's memory. Exit planning makes the business's earnings, relationships, decisions and operating knowledge transferable.
16 September 2026
Operating Intelligence
How to Automate Accounting Processes in a Small Practice
Automate accounting processes safely with a practical guide to mapping, exceptions, review ownership, testing and measures for a small practice.
14 September 2026
Operating Intelligence
Business Continuity Plan: Keep Work Moving When You Are Away
A practical business continuity plan protects more than premises and systems. It gives your team the access, authority and operating context to keep critical work moving.
14 September 2026
Operating Intelligence
You Did Not Take a Holiday. You Moved the Work Around.
A break is not a real break when work is compressed before it, monitored during it and left waiting for one person’s return.
10 September 2026
Operating Intelligence
What Does It Cost When One Person Is the System?
When one person carries the context, judgement and relationships that keep work moving, the cost reaches their time, the team, customers, capacity and commercial value.
9 September 2026
Operating Intelligence
The Answer You Cannot Give Yet Is the Roadmap
If you cannot fully answer what breaks when you leave, that fog is where the mapping work starts.
8 September 2026